FAQ

Frequently Asked
Questinons

  • What is BDCOM EMS?

    BDCOM EMS is an advanced Environment Monitoring System designed to monitor critical environmental parameters such as temperature, humidity, smoke, liquid leakage, voltage, current, energy, and frequency. It offers real-time data monitoring, alerts, historical data access and smart automation features to ensure safety, efficiency, and control.

  • What kind of sensors does BDCOM EMS support?

    BDCOM EMS supports a wide range of sensors, including:

    • Temperature & Humidity Sensors
    • Smoke and Heat Detectors
    • Liquid Leakage Sensors
    • Voltage, Current, Frequency, and Energy Meters
    • Motion Sensors (optional)
    • Additional sensor types can be integrated based on project requirements
  • Why do I need an EMS for my organization?

    EMS helps protect your sensitive equipment (servers, networking devices, data centers, ATMs, BTS sites, warehouses, etc.) from environmental risks. Early alerts can prevent downtime, equipment failure, and financial loss.

  • How does BDCOM EMS notify users about issues?

    The system uses dual notification mechanisms:

    • Physical Alerts: On-site buzzer activates when thresholds are crossed.
    • Digital Alerts: Sends SMS, email, or app notifications based on user-defined thresholds.
  • Can EMS be customized for my requirements?

    Yes. We provide sensor options and integration flexibility based on your business needs (e.g., telecom sites, banks, industrial warehouses, or corporate offices)

  • Is EMS cloud-based or on-premises?

    We offer both options:

    • Cloud-based dashboard for remote access
    • On-premises setup for sensitive organizations requiring local monitoring
  • Can I view historical or archived data?

    Yes. BDCOM EMS stores historical (archived) data with timestamps. Users can view, filter, and export this data from the web panel or mobile app for reporting, analysis, or compliance needs.

  • Is remote monitoring possible with BDCOM EMS?

    Absolutely. BDCOM EMS can be accessed remotely via web interface or mobile app. All real-time and historical data is synchronized securely to allow 24/7 remote monitoring and control.

  • What is the Smart Switch feature?

    The Smart Switch allows automatic or manual control of connected electrical devices (like fans, alarms, or pumps) based on real-time sensor data and user-defined thresholds. It improves system automation, energy efficiency, and responsiveness.

  • How can I configure the system settings?

    BDCOM EMS includes a user-friendly configuration interface accessible via local access point mode or through the secured web portal. You can set WiFi credentials, sensor thresholds, notification preferences, and device settings without needing technical expertise.

  • Is the system customizable for large facilities?

    Yes. BDCOM EMS is modular and scalable. It can monitor hundreds of sensors across multiple zones and be tailored to meet the needs of large industrial, commercial, or institutional facilities.

  • Is internet connection mandatory?

    Internet is required for remote access and digital alerts. However, core monitoring and local alerts (like buzzer or display) can function without internet, ensuring basic operations continue during network outages.

  • How reliable is the system?

    EMS is designed with 24/7 monitoring, backup power, and fail-safe communication. Alerts are sent instantly to reduce risk of downtime

  • How secure is the system?

    BDCOM EMS uses secure authentication for configuration and remote access. Data is protected against unauthorized access, and users can set access levels and change passwords anytime.